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Car Rental FAQs

Find quick answers to common questions about booking, payment, insurance and car rental.

Renters must meet the age requirements for each vehicle category and hold a valid, non-expired driver's license. Please contact our team before booking to confirm the specific requirements.

Generally, you will need a valid ID card or passport, a valid driver's license, and the renter's contact information. Additional documents may be required depending on the vehicle type and rental conditions.

Yes. Pick-up and drop-off services are available at the airport or other designated locations. Please provide your travel date, time, and preferred location in advance so our team can arrange the service.

Insurance coverage depends on the rental package selected. Please check the insurance coverage, deductible, and terms and conditions before confirming your booking.

Please contact our team to confirm the available payment methods. Once your booking is confirmed, our team will provide the payment amount and full payment details.

Please return the vehicle with the same fuel level as when you received it. We recommend taking a photo of the fuel gauge and checking the rental conditions before departure.

Yes, extensions are possible subject to vehicle availability. Please contact our team before your original return time to confirm availability and any additional charges.

Please contact ReeGo Travel as soon as possible. Our team will check the cancellation or modification conditions based on your selected package and the required advance notice period.